Providing an extensive support structure, our Operational Management (OM) team ensures the availability and performance of systems by proactively detecting problems and quickly resolving them to maintain maximum uptime.

Beyond application management, Desato also assists with server installations and configurations, security best practices and monitoring, hardware and software optimization and managed hosting solutions.

 
Application Management
Day-to-day operations of customer hardware and applications including change control, hardware/software patches and regularly scheduled maintenance.
24x7 Monitoring
Remote monitoring tools that provide 24X7 peace of mind. Automated alerts and over time performance reporting for an in-depth view of your systems and applications.
Online Services Support
Online tools that provide easy self service management of all of your needs.
Security
Best practice and audit services aimed at ensuring the safety of your customer data and your applications.
Hosting
Fully managed hosting solutions for simple, rapid and seamless deployments.
Optimization
Getting the utmost from hardware and software to reduce the burden of costly infrastructure acquisition and management.
 
Ensure peak performance of mission critical applications
Focus on core business initiatives
Achieve greater visibility and control of IT costs
Gain expert insight into emerging standards and technologies